Case Study
JMC
JMC
Industry: Transport & Logistics, 350 Employees
Products: TraX Foundation...
With over 80 years of heritage, Andrew Ingredients is a leading supplier to the bakery and food industry across the UK and Ireland. Known for their top-quality ingredients and expert service, the business prides itself on fuelling innovation and supporting their customers to craft exceptional baked goods.
Behind the scenes, however, their finance team was battling an outdated, manual accounts payable (AP) process — one that was time-consuming, paper-heavy and prone to human error.
We spoke with Simon McMullen, Finance Director at Andrew Ingredients, to learn about their experience before and after implementing TraX.
Before implementing accounts payable automation, the team at Andrew Ingredients were managing their invoice processing manually. Each invoice had to be printed, coded, scanned, and then linked back to the Datafile system — a process that was not only time-consuming, but also not the best use of the team’s time.
“It worked — but it was clunky, slow, and prone to error,” explains Simon McMullen, Finance Director.
With up to 700 invoices to process every month, it was all too easy for things to slip through the cracks. Manual entry meant there was always a risk of mistakes, and tracking down missing invoices often turned into a wild goose chase through multiple inboxes.
While the system technically functioned, it wasn’t efficient — and it certainly wasn’t scalable.
“When I joined the business, it was clear there had to be a better way. We needed more structure, more oversight, and a process that could keep up with the volume of transactions we handle.”
Simon and his team had already been using EIS’s TraX scanning and document management system in a limited capacity. But with growing pressure to streamline operations, they made the move to implement full accounts payable automation, fully integrated with Datafile, their accounting software system.
The new setup now allows Andrew Ingredients to:
“We’ve gone from chasing emails and searching inboxes to full visibility. Everything lands in one central system, with clear audit trails and approval statuses.”
The team estimates that 90% of invoices now flow straight through without needing manual intervention — a figure that exceeds typical industry benchmarks for early-stage automation.
The real magic of Andrew Ingredients’ solution lies in how TraX Accounts Payable Automation integrates directly with Datafile, their accounting system. This isn’t just two systems loosely connected—it’s a robust, intelligent partnership that transforms how invoices are handled.
Here’s how it works:
“It’s seamless. Once the invoice is captured and approved, it’s ready to post straight into Datafile. You’re not hopping between systems, and nothing gets lost.”
For businesses using Datafile, this kind of integration doesn’t just save time — it creates a more reliable, scalable foundation for finance operations.
✅ Significant Time Savings
What once took several minutes per invoice is now largely automated — freeing up the finance team to focus on more valuable tasks.
✅ Clear Structure & Oversight
Simon can now instantly see which invoices are waiting for verification, approval, or posting.
“That level of visibility just wasn’t possible before. For me, the structure and transparency we now have is as important as the time saved.”
✅ Reduced Risk of Error
Invoices are now captured, tracked and processed in one place — with less manual handling and a lower risk of missed or misfiled documents.
✅ Scalable and Sustainable
The business can manage a high volume of invoices without adding headcount — ensuring long-term efficiency and control.
Implementing AP automation to ensure it integrates seamlessly with your accounts system (in this case, Datafile) requires a partner who understands how to tailor solutions — not just offer generic integrations. That’s where the Enterprise Imaging Systems (EIS) team stood out.
EIS brought best practices to the table but didn’t force a one-size-fits-all approach. They worked collaboratively with Andrew Ingredients and their team to build a system that fit their workflows — not the other way around.
“They listened to what we wanted, adapted the solution, and made it work. Thomas was logical and responsive, and the process felt like a genuine partnership.”
Conclusion
“If you’re processing any volume of invoices at all, and don’t yet have a workflow solution, you really need to think about this.
EIS has the tools and the expertise to tailor the system to you. You’ll get better structure, visibility and peace of mind — and your team will thank you for it.”
Enterprise Imaging Systems (EIS) are the information management experts. Our electronic document management, scanning and accounts payable automation solutions make fast work of paperwork and make accounting a breeze, freeing you and your team up to focus on business growth.