Speaking about the implementation process Lisa noted, ‘We were up and running so quickly. The team at Enterprise Imaging Systems were excellent. They accommodated our ways of working, guided us and our suppliers throughout the implementation, ensured the integration with our ERP system was fully optimised and they were readily available to answer any queries we had. Their responsiveness, knowledge and customer centric approach is refreshing and I’d single out Bill Brush for the excellent work he carried out which ensured we were deriving significant benefits from the solution from day 1.’
The efficiency gains at Harris & Bailey are remarkable. Lisa reports that tasks that would have previously taken 2 days can now be carried out in approximately 45 minutes. Also 80-90% of invoices now require zero human intervention and are automatically posted to the Intact iQ ERP system, ready for payment. TraX now takes on the role of extracting invoices from Outlook, filing, and indexing them, linking them to relevant documentation, matching them to the transactional data in Intact iQ and then posting them for payment. This now frees up Lisa to focus on tasks that contribute to improving the accounts’ payable function. Time can be sent on effectively managing any discrepancies that arise and making maximum use of the technology to optimise productivity gains.