Before EIS got on board in March 2022 Glenpatrick Spring Water was completely reliant on paper-based systems and was struggling with the many limitations of this. They were scanning and storing most of their documents on their server, while paper-based accounts payable documents took up a lot of space in filing cabinets.
They were working with a huge amount of documents from suppliers on a daily basis, including PoDs, receipts, invoices and documents that needed sign off and these were becoming increasingly hard to manage. They were having problems getting everything signed off on time, documents were getting lost and it was becoming more and more difficult to keep track of everything.
They believed that by investing in an electronic document management system they could improve their processes, become more efficient and make the approvals process more transparent and seamless.